Consulting services

Our consulting services cover all activities link to the organization, development, and management of a Customer Relationship Center.


Services Triad has acquired over the past years, a solid expertise in benchmarking exercise in the CRC environment. Our benchmark club.


Disseminator of knowledge through various modes of communication and the organization of several training activities and exchanges with industry resources CRC.

Why choose us?

Here are the services we offer.
  • Operational diagnosis
  • Strategic positionning
  • Feasibility study
  • Optimization of business processes
  • Human resources
  • Management measures
  • Technologies
  • Market research
  • Social Medias

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About Us

Founded in 1996 by Pierre Marc Jasmin, Services Triad Inc. is a management consulting firm specializing in studies providing direction and assistance in optimizing customer relationship centers operations by means of process, technology and human resources.

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Contact us

2360 Rue Notre-Dame Ouest, Office 312
Montreal, QC H3J 1N4
Phone: (514) 931-0663
Fax: (514) 931-4429

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