Consulting services

Our consulting services cover all activities link to the organization, development, and management of a Customer Relationship Center.

Benchmarking

Services Triad has acquired over the past years, a solid expertise in benchmarking exercise in the CRC environment. Our benchmark club.

Knowledge-sharing

Disseminator of knowledge through various modes of communication and the organization of several training activities and exchanges with industry resources CRC.

A management consulting firm

Providing direction and assistance in optimizing customer relationship centers (CRC). Founded in 1996 by Pierre Marc Jasmin, Services Triad Inc. is a management consulting firm specializing in studies providing direction and assistance in optimizing customer relationship centers operations by means of process, technology and human resources.

An added value to your customer relationship management

Participate in Our New Study on Recruitment Strategies

Ongoing Study


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Contact us to receive a copy of the executive summary of our previous study free of charge !

summary

Why choose us?

Here are the services we offer.
  • Operational diagnosis
  • Strategic positionning
  • Feasibility study
  • Optimization of business processes
  • Human resources
  • Management measures
  • Technologies
  • Market research
  • Social Medias

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About Us

Founded in 1996 by Pierre Marc Jasmin, Services Triad Inc. is a management consulting firm specializing in studies providing direction and assistance in optimizing customer relationship centers operations by means of process, technology and human resources.

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Contact us

2360 Rue Notre-Dame Ouest, Office 312
Montreal, QC H3J 1N4
Phone: (514) 931-0663
Fax: (514) 931-4429

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