Latest study

Latest Study

Latest study on Recruitment Strategies – 2017 Edition

Study objectives

This second benchmark study of 2017 focuses on recruitment strategies. It will enable comparisons with results from a similar study conducted in 2010, and highlight trends and changes in data on the recruitment process over the years.

Topics covered in this survey :

  1. Recruitment statistics
  2. Recruitment process
  3. Referrals, budget and tools
  4. Success indicators

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About Us

Founded in 1996 by Pierre Marc Jasmin, Services Triad Inc. is a management consulting firm specializing in studies providing direction and assistance in optimizing customer relationship centers operations by means of process, technology and human resources.

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