Ongoing study


New Study on Recruitment Strategies – 2017 Edition

Study Objectives

This second benchmark study of 2017 focuses on recruitment strategies. It will enable comparisons with results from a similar study conducted in 2010, and highlight trends and changes in data on the recruitment process over the years.

Topics covered in this survey :

  1. Recruitment statistics
  2. Recruitment process
  3. Referrals, budget and tools
  4. Success indicators

We strongly recommend working in partnership with HR staff to complete this survey. Many of the questions draw on annual data gathered in 2016 or forecasts for 2017.

You have until Wednesday, May 17, 2017 to complete the survey.

Click here to complete the online questionnaire (in French)

Otherwise, please contact us if you want to receive the English version of the questionnaire.

By completing our survey, you will be automatically eligible to win a free entry for our next breakfast meeting, to be held following the study report’s publication. Also, to thank you for completing the survey, you will receive the highlights of the study when published.
Participate before the deadline of May 17, 2017.

About Us

Founded in 1996 by Pierre Marc Jasmin, Services Triad Inc. is a management consulting firm specializing in studies providing direction and assistance in optimizing customer relationship centers operations by means of process, technology and human resources.

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2360 Rue Notre-Dame Ouest, Office 312
Montreal, QC H3J 1N4
Phone: (514) 931-0663
Fax: (514) 931-4429

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