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DTSTART;TZID=America/New_York:20270825T090000
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UID:21789-1819184400-1819189800@www.servicestriad.com
SUMMARY:Community of Practice – TECH-2027-02 – New Robotic Applications
DESCRIPTION:•2 use cases
URL:https://www.servicestriad.com/en/event/community-of-practice-tech-2027-02-new-robotic-applications/
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20270915T090000
DTEND;TZID=America/New_York:20270915T103000
DTSTAMP:20260615T160300
CREATED:20260610T132639Z
LAST-MODIFIED:20260610T132639Z
UID:21788-1820998800-1821004200@www.servicestriad.com
SUMMARY:Benchmark Meeting – 2027-02 – TECH – Calculation of Contact Center (CRC) Operational Efficiency
DESCRIPTION:
URL:https://www.servicestriad.com/en/event/benchmark-meeting-2027-02-tech-calculation-of-contact-center-crc-operational-efficiency/
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DTSTART;TZID=America/New_York:20271006T090000
DTEND;TZID=America/New_York:20271006T103000
DTSTAMP:20260615T160300
CREATED:20260609T195953Z
LAST-MODIFIED:20260609T195953Z
UID:21787-1822813200-1822818600@www.servicestriad.com
SUMMARY:Community of Practice – HR-2027-03 – Employee Engagement\, Motivation\, Recognition\, and Appreciation at Work
DESCRIPTION:• Unionized – Non-unionized employees\n• In-office – Remote work\n• Use cases\n• Best practices
URL:https://www.servicestriad.com/en/event/community-of-practice-hr-2027-03-employee-engagement-motivation-recognition-and-appreciation-at-work/
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20271021T090000
DTEND;TZID=America/New_York:20271021T110000
DTSTAMP:20260615T160300
CREATED:20260610T133452Z
LAST-MODIFIED:20260610T133452Z
UID:21786-1824109200-1824116400@www.servicestriad.com
SUMMARY:VP Breakfast – 2027-02 – Montréal – Executive Succession Planning
DESCRIPTION:• Existing / Non-existing?\n• Plan\n• Means\n• Training
URL:https://www.servicestriad.com/en/event/vp-breakfast-2027-02-montreal-executive-succession-planning/
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20271022T090000
DTEND;TZID=America/New_York:20271022T110000
DTSTAMP:20260615T160300
CREATED:20260610T133536Z
LAST-MODIFIED:20260610T133536Z
UID:21785-1824195600-1824202800@www.servicestriad.com
SUMMARY:VP Breakfast – 2027-02 – Québec – Executive Succession Planning
DESCRIPTION:• Existing / Non-existing?\n• Plan\n• Means\n• Training
URL:https://www.servicestriad.com/en/event/vp-breakfast-2027-02-quebec-executive-succession-planning/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20271103T090000
DTEND;TZID=America/New_York:20271103T103000
DTSTAMP:20260615T160300
CREATED:20260610T131127Z
LAST-MODIFIED:20260610T131127Z
UID:21784-1825232400-1825237800@www.servicestriad.com
SUMMARY:Team Leaders Training (Unionized Organizations) – 2027-02 – Courageous Conversations
DESCRIPTION:Rules\nFollow-ups\nCompliance\nAccountability
URL:https://www.servicestriad.com/en/event/team-leaders-training-unionized-organizations-2027-02-courageous-conversations-2/
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20271124T093000
DTEND;TZID=America/New_York:20271124T120000
DTSTAMP:20260615T160300
CREATED:20260610T133904Z
LAST-MODIFIED:20260610T140226Z
UID:21782-1827048600-1827057600@www.servicestriad.com
SUMMARY:Team Leaders Training (Unionized Organizations) – 2027-02 – Courageous Conversations
DESCRIPTION:Absenteeism\, lateness\, presenteeism\, engagement\, productivity\, hygiene\, rules\, non-negotiables
URL:https://www.servicestriad.com/en/event/team-leaders-training-unionized-organizations-2027-02-courageous-conversations/
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20271124T130000
DTEND;TZID=America/New_York:20271124T160000
DTSTAMP:20260615T160300
CREATED:20260610T134003Z
LAST-MODIFIED:20260610T134003Z
UID:21781-1827061200-1827072000@www.servicestriad.com
SUMMARY:Team Leaders Training (Non-unionized Organizations) – 2027-02 – Courageous Conversations
DESCRIPTION:Absenteeism\, lateness\, presenteeism\, engagement\, productivity\, hygiene\, rules\, non-negotiables
URL:https://www.servicestriad.com/en/event/team-leaders-training-non-unionized-organizations-2027-02-courageous-conversations/
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20271207T090000
DTEND;TZID=America/New_York:20271207T103000
DTSTAMP:20260615T160300
CREATED:20260610T132036Z
LAST-MODIFIED:20260610T132036Z
UID:21780-1828170000-1828175400@www.servicestriad.com
SUMMARY:Community of Practice – TECH-2027-03 – Legal Implications of Technology
DESCRIPTION:Monitoring\nIntelligence monitoring\nSurveillance
URL:https://www.servicestriad.com/en/event/community-of-practice-tech-2027-03-legal-implications-of-technology/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20280112T090000
DTEND;TZID=America/New_York:20280112T103000
DTSTAMP:20260615T160300
CREATED:20260610T132939Z
LAST-MODIFIED:20260610T135734Z
UID:21777-1831280400-1831285800@www.servicestriad.com
SUMMARY:Benchmark meeting - 2027-03-TECH - Customer Satisfaction Measurement
DESCRIPTION:
URL:https://www.servicestriad.com/en/event/rencontre-benchmark-2027-03-tech-mesure-de-la-satisfaciton-client/
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