{"id":21790,"date":"2026-06-10T09:09:58","date_gmt":"2026-06-10T13:09:58","guid":{"rendered":"https:\/\/www.servicestriad.com\/event\/community-of-practice-oper-2027-02-governance\/"},"modified":"2026-06-10T09:09:58","modified_gmt":"2026-06-10T13:09:58","slug":"community-of-practice-oper-2027-02-governance","status":"publish","type":"tribe_events","link":"https:\/\/www.servicestriad.com\/en\/event\/community-of-practice-oper-2027-02-governance\/","title":{"rendered":"Community of Practice \u2013 OPER-2027-02 \u2013 Governance"},"content":{"rendered":"<p>\u2022 Position of the CCC within the organizational chart<br \/>\n\u2022 Level of strategic decision-making authority<br \/>\n\u2022 CCC considerations: operational cost? CX lever? strategic asset?<br \/>\n\u2022 Existence of formal governance<br \/>\n\u2022 Level of alignment with other departments<br \/>\n\u2022 Clarity of communication of strategic directions<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u2022 Position of the CCC within the organizational chart \u2022 Level of strategic decision-making authority \u2022 CCC considerations: operational cost?<\/p>\n","protected":false},"author":4,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_tribe_events_status":"","_tribe_events_status_reason":"","footnotes":""},"tags":[],"tribe_events_cat":[],"class_list":["post-21790","tribe_events","type-tribe_events","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.servicestriad.com\/en\/wp-json\/wp\/v2\/tribe_events\/21790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.servicestriad.com\/en\/wp-json\/wp\/v2\/tribe_events"}],"about":[{"href":"https:\/\/www.servicestriad.com\/en\/wp-json\/wp\/v2\/types\/tribe_events"}],"author":[{"embeddable":true,"href":"https:\/\/www.servicestriad.com\/en\/wp-json\/wp\/v2\/users\/4"}],"version-history":[{"count":0,"href":"https:\/\/www.servicestriad.com\/en\/wp-json\/wp\/v2\/tribe_events\/21790\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.servicestriad.com\/en\/wp-json\/wp\/v2\/media?parent=21790"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servicestriad.com\/en\/wp-json\/wp\/v2\/tags?post=21790"},{"taxonomy":"tribe_events_cat","embeddable":true,"href":"https:\/\/www.servicestriad.com\/en\/wp-json\/wp\/v2\/tribe_events_cat?post=21790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}